Shipping Policy

At Mottle Kids, we carefully prepare each order to reach you quickly and safely.

Order Processing Time

Ready-to-ship items: Dispatched within 2–3 working days.
Custom orders: Production time is 2–4 weeks before dispatch.

Shipping Methods & Costs

UK: We ship via InPost or Royal Mail. Customers pay the postage at checkout.
International: Shipping costs, delivery times, and customs fees will depend on your location and are calculated at checkout. Customers are responsible for all customs duties, taxes, or import fees.

Estimated Delivery Times

UK: 2–5 business days, depending on carrier and location
International: Varies by country

Combined Orders

If you order multiple items, they may be shipped together or separately, depending on availability.

Customer Responsibility

Please ensure your shipping details are correct. Mottle Kids is not responsible for delays or lost packages due to incorrect addresses.

Tracking & Notifications

Once your order ships, you’ll receive a tracking number so you can follow your package.

Lost or Delayed Packages

While we carefully prepare and ship your order, Mottle Kids is not responsible for delays or lost packages caused by the carrier. If your package is lost, please contact us, and we’ll do our best to help.

Friendly Note

We know little legs can’t wait to wear our trousers — we do our best to get them to you as quickly as possible!